by Rob Hancock | Nov 23, 2025 | Fleet, Maintenance
In Public Safety and Scientific diving, the dive itself is dangerous, but the aftermath of an accident is where departments face their biggest threat: Liability. If an incident occurs, the first thing an investigation team (or a lawyer) will ask for is the maintenance...
by Rob Hancock | Nov 15, 2025 | Bouyancy Control, Dive Computers, Equipment, Maintenance, Regulator
We see it every summer: A frantic diver calls us on Tuesday because they are flying to Cozumel on Friday, and their regulator is hissing. While we offer Express Service, waiting until the last minute is the riskiest way to start a vacation. The Problem with...
by Rob Hancock | Jul 15, 2025 | Bouyancy Control, Dive Computers, Equipment, Fleet, Maintenance, Regulator
A Quartermaster’s job is logistical chaos. You have 30 divers, 40 regulators, and a mix of gear purchased over the last 10 years. When that gear goes out for service to a typical retail shop, it is often worked on by three different technicians, each with their own...
by Rob Hancock | Jan 23, 2025 | Bouyancy Control, Dive Computers, Equipment, Maintenance, Regulator
One of the most frequent questions I hear in the shop is: “How often should I really get my equipment serviced?” Many divers operate on the philosophy of “If it ain’t broke, don’t fix it.” In the world of life-support equipment, that philosophy...
